Privacy Policy

Last updated: 3rd August 2025

At RGENR8, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website (www.rgenr8.com) or purchase our products.

1. Who We Are

RGENR8 is a trading name of BRI7 Ltd, a company registered in England and Wales. For the purposes of data protection law, BRI7 Ltd is the “data controller” of your personal data.

  • Company Name: BRI7 Ltd (trading as RGENR8)

  • Registered Address: 124 City Road, London, EC1V 2NX, United Kingdom

  • Email: support@rgenr8.com

  • Company Registration Number: [Insert Number]

2. Information We Collect

We may collect and process the following information:

  • Personal Details: Name, email address, phone number, billing and shipping addresses.

  • Order & Payment Details: Payment information (processed securely via our payment partners – we do not store full card details).

  • Website Usage Data: IP address, browser type, device information, and browsing behaviour (via cookies and analytics tools).

  • Marketing Preferences: Your subscription and opt-in preferences for emails and promotions.

3. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders.

  • Provide customer service and support.

  • Send marketing communications (if you opt in).

  • Improve our website and services.

  • Fulfil legal and regulatory obligations (e.g., tax, fraud prevention).

4. Legal Basis for Processing

We process data under the following lawful bases:

  • Contract: To fulfil your purchase and provide services.

  • Consent: For marketing emails and tracking cookies.

  • Legal Obligation: To comply with laws and regulations.

  • Legitimate Interests: To improve services and prevent fraud (without overriding your rights).

5. Cookies & Tracking

We use cookies to enhance your experience, analyse traffic, and personalise marketing (e.g., Google Analytics, Meta Pixel). You may manage or disable cookies in your browser.

6. Sharing Your Data

We never sell your data. We only share it with:

  • Service Providers: (e.g., payment processors, delivery partners) to complete orders.

  • Marketing & Analytics Providers: Only where consent is given.

  • Legal Authorities: If required by law.

7. International Transfers

If your data is transferred outside the UK (e.g., cloud hosting providers), we ensure it is protected with legally approved safeguards, such as Standard Contractual Clauses.

8. Data Retention

We keep personal data only as long as necessary to fulfil orders, comply with legal requirements, or resolve disputes. Typically, this is 6 years for transactional records (for tax purposes).

9. Your Rights (UK GDPR)

You have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to processing.

  • Withdraw consent (for marketing) at any time.

  • Lodge a complaint with the UK ICO (Information Commissioner’s Office).

Requests should be sent to support@rgenr8.com.

10. Security

We use industry-standard encryption, firewalls, and secure servers to protect your personal data. Payment details are processed securely by trusted third-party providers.

11. Updates to This Policy

We may update this Privacy Policy to remain compliant with legal or operational changes. The latest version will always be published on our website.

BRI7 Ltd (Trading as RGENR8)
124 City Road, London, EC1V 2NX, United Kingdom
Email: support@rgenr8.com